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How long does delivery take?

In most cases, delivery takes 72 hours. 💗

Can I send the gift directly to the recipient?

Absolutely! Just provide us with their details when placing your order, and we'll deliver the gift right away.

Will the price be visible to the recipient?

No, but please inform us that the order is a gift and you'd prefer the price not to be shown, and we'll take care of it. Don't worry.

Can I add a message with the gift?

Of course ✨ Write your message when placing the order, and we'll include it with the gift.

Can I change products inside the Gift Box?

Yes, of course, and we can also create a Customized Box to your liking.

Is the packaging ready as a gift?

Yes ✨ Every order is prepared and wrapped to arrive as an elegant gift that brings joy at first sight.

How can I track my order?

After shipping, you will receive tracking details for your shipment.

What if the product arrived incomplete or damaged?

Contact us immediately with a picture or video. If the error is ours or from the shipping company, we will cover all costs.

Can I cancel the order?

You can do so through customer service before shipping. After that, the cancellation policy applies.

Still have a question?

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